Privacy Policy
Last updated: June 2026
1. Introduction
Nego-lah ("we", "us", "our") operates a second-hand marketplace where buyers negotiate prices with an AI seller. This policy explains what data we collect, why we collect it, and how we keep it safe.
2. Information We Collect
- Account data: your email address and authentication details.
- Usage data: items you view, chats you start, and negotiation history.
- Transaction data: orders placed and payment confirmations (we do not store card details).
- Technical data: device, browser, and basic analytics needed to run the service.
3. How We Use Your Information
- To create and manage your account.
- To power AI-assisted negotiations and process your orders.
- To improve the marketplace and surface relevant listings.
- To communicate important updates and respond to support requests.
4. Payments
Payments are processed by third-party payment providers. Your card information is handled directly by those providers and is never stored on our servers.
5. Data Sharing
We do not sell your personal data. We share information only with service providers that help us operate Nego-lah (such as hosting, authentication, and payment partners), or when required by law.
6. Your Rights
You may access, correct, or delete your account data at any time from your profile settings, or by contacting us.
7. Contact
Questions about this policy? Reach out to support@negolah.my.